Privacy Policy

poacancellation.ae is operated by Cendale Documents Clearing Services FZCO. Cendale processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
 
Data minimisation
Cendale collects only the data required to respond to a user’s enquiry or to deliver a service that the user has formally engaged Cendale to perform. Personal data is not collected for third-party commercialisation or marketing.
 
Data sources
The site collects data through three channels:
  • Voluntary contact forms submitted by the user
  • Essential technical cookies that support site functionality
  • Anonymised analytics used to monitor site performance
 
Data use
Data submitted through contact forms is used solely to respond to the user’s enquiry or to deliver a service engaged in writing. Data is not shared with third parties except where necessary to deliver a service the user has requested, or where required by law.
 
Data retention
Personal data is retained only for as long as required for the purpose for which it was collected, or for as long as required by applicable UAE law.
 
Sensitive documents
Sensitive documents handled in the course of a Power of Attorney cancellation engagement (Emirates IDs, passports, the original and draft Powers of Attorney, the draft and executed revocation deeds, identity documents of principals and agents, board resolutions for corporate principals, foreign attestation paperwork) are processed under the terms of the relevant engagement letter and are not retained on this website. Revocation deeds are by their nature sensitive instruments and are handled with the corresponding care.
 
Cookies and analytics
The site uses essential technical cookies that support site functionality and anonymised analytics that monitor server performance. The site does not use third-party advertising cookies.
 
Rights under the PDPL
Users have rights under the UAE PDPL in respect of their personal data, including rights of access, correction, and erasure, subject to the conditions and exceptions set out in the law.
 
Contact
Enquiries relating to data protection should be directed to Cendale Documents Clearing Services FZCO at the operational address shown in the site footer.